Retrieving it, installing and testing will take some time though. I don't have access to this hardware at this particular moment, but I can place an order on a Polaris GPU. I understand you use a RX 580 GPU, aka Polaris, which is Vega's predecessor. I have an AMD laptop with the Vega GPU series, and I can run the app successfully on it. Last time we ran into something like this, we ended up buying similar hardware to the client's, and luckily we were able to reproduce the bug there and solve the problem. This one iteration can take from hours to days, depending on how schedules align. I suspect some kind of incompatibility with compute shader, but without further testing, it's impossible to know what is wrong.įrom experience, I know the process of blindly making changes to the code where we suspect where the issue lies, building, sending to client, waiting for them to test it, send back log, is a very slow process. Unfortunately, the logs don't tell us anything useful. Thank you for making us aware of this issue.
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